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Disconnect or Lagging? Read this before posting!

Hello all,

We know some users lag from time to time. Besides the obvious screaming, you can also provide useful information so we can try to figure out the problem. Here's how you can tell us more, other than just "I'm lagging! Help!".

If your connection used to be good and now it lags and disconnects, chances are somewhere between you and our server, something changed (someone spilled coffee on their somewhere in the Middle-east?)

This happens quite often, nearly once or twice a month.

So do the following so we can find a better computer in-between to use!


  • Download Ping Plotter here -
    Then install and run.

  • Enter 'dotapod.com' or a an 'IP' for "Address to Trace"
    "# of times to trace" = 100.
    "Trace Delay:" = 1 Second
    "Samples to include" = 100
    Hit "Trace" button and wait 2 minutes. (It's most accurate when you are not downloading or uploading files.)

  • After it completes, select "Edit > Copy Text" from the menu.

  • When writing your post on the forum [DotaPod Help & Support], tell us the GAME NAME or SERVER NAME, attach the copied text to your post, also tell us where you are and the internet you use. (Country, City and ISP)


That's it!

Here's my results (from Taiwan):
  1. C:\Users\jeric>tracert dotapod.com

  2. Tracing route to dotapod.com [114.129.33.21]
  3. over a maximum of 30 hops:

  4.   1     1 ms    <1 ms    <1 ms  my.router [192.168.1.1]
  5.   2    17 ms    17 ms    17 ms  h254.s98.ts.hinet.net [168.95.98.254]
  6.   3    17 ms    17 ms    17 ms  tp-pc1-c76r2.router.hinet.net [168.95.75.158]
  7.   4    17 ms    17 ms    17 ms  tp-pc1-t64-1.router.hinet.net [220.128.11.6]
  8.   5    18 ms    18 ms    17 ms  tp-crs12.router.hinet.net [220.128.11.58]
  9.   6    17 ms    17 ms    17 ms  r33-s2.tp.hinet.net [220.128.2.161]
  10.   7   136 ms   136 ms   136 ms  starhub-sg-gw.hinet.net [211.22.33.209]
  11.   8   133 ms   133 ms   135 ms  203.118.3.231
  12.   9   133 ms   134 ms   134 ms  203.116.9.58
  13. 10   134 ms   134 ms   134 ms  sprion.dotapod.com [114.129.33.21]

  14. Trace complete.
Copy Code
COUNTRY: Taiwan
CITY: Taipei
ISP: Hinet
GAME: [SG] [GOLD] Super -APSO #406
Attachment: 您需要登录才可以下载或查看附件。没有帐号?Sign up! (注册)

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Thank you for lovin' DotaPod! Donate & Go Pro

Post Last Edit by MrLeMON at 24-Mar-2010 08:07

dun kno how to upload pic here. http://img49.yfrog.com/i/tracev.jpg/
casual dota player

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Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Hazel>tracert dotapod.com

Tracing route to dotapod.com [114.129.33.21]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    23 ms    23 ms    20 ms  119.95.176.1
  3    26 ms    27 ms    30 ms  124.107.254.78.pldt.net [124.107.254.78]
  4    24 ms    27 ms    27 ms  124.83.5.153.pldt.net [124.83.5.153]
  5    25 ms    27 ms    26 ms  58.71.0.143
  6   206 ms   202 ms   202 ms  s4-7-r19.cyberway.com.sg [203.117.160.173]
  7   200 ms   199 ms   202 ms  tenGe-1-1-an-atl-int10.starhub.net.sg [203.118.3
.177]
  8   199 ms   199 ms   202 ms  203.116.9.58
  9   201 ms   206 ms   202 ms  114.129.33.21

Trace complete.

Country: PH
Province: Laguna
ISP: PLDT

P.S.
right click on the blue bar - edit-select all-right click text
paste it here.

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Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

H:\Users\m3>tracert dotapod.com

Tracing route to dotapod.com [114.129.33.21]
over a maximum of 30 hops:

  1     2 ms     1 ms     1 ms  192.168.1.1
  2    47 ms    47 ms    47 ms  lo0.internet.ivpn.pe15.telstraclear.net [218.101
.61.30]
  3     *        *        *     Request timed out.
  4    58 ms    54 ms    53 ms  ie1-g-0-0-0.telstraclear.net [203.98.50.1]
  5    53 ms    55 ms    55 ms  ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.
50.251]
  6   195 ms   198 ms   194 ms  203.21.25.93
  7   198 ms   200 ms   198 ms  0.so-2-2-0.XT2.AKL1.ALTER.NET [210.80.38.73]
  8   179 ms   186 ms   176 ms  0.so-5-0-2.XT2.SIN2.Alter.Net [210.80.48.90]
  9   182 ms   183 ms   190 ms  0.so-3-0-0.BR1.SIN4.ALTER.NET [210.80.36.22]
10   597 ms   313 ms   300 ms  203.103.244.226
11   307 ms   308 ms   300 ms  203.116.9.58
12   305 ms   307 ms   311 ms  114.129.33.21

Trace complete.

Country: New Zealand
City: Christchurch
ISP: Telstra

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Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Account 2>tracert dotapod.com

Tracing route to dotapod.com [114.129.33.21]
over a maximum of 30 hops:

  1     *        *        *     Request timed out.
  2    86 ms    84 ms    97 ms  121.54.32.33
  3   171 ms     *      164 ms  121.1.6.57
  4   156 ms   142 ms   153 ms  203.87.132.70
  5   169 ms   196 ms     *     203.87.132.21
  6   152 ms   144 ms     *     210.14.27.33
  7   156 ms   154 ms   157 ms  58.71.0.79
  8   264 ms   287 ms   261 ms  s4-7-r19.cyberway.com.sg [203.117.160.173]
  9     *      261 ms   264 ms  203.118.3.231
10   283 ms   286 ms   268 ms  203.116.9.58
11     *        *      278 ms  114.129.33.21

Trace complete.

Country: PH
Province: Cavite
ISP: (the worst isp here) Smart BRO

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Post Last Edit by cyrileyew at 24-Mar-2010 10:26

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\User>'tracert dotapod.com'
''tracert' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\User>tracert dotapod.com'
Unable to resolve target system name dotapod.com'.

Microsoft Windows XP[version 2002 service pak 2]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Documents and Settings\Account 2>tracert dotapod.com


Tracing route to dotapod.com [114.129.33.21]
over a maximum of 30 hops:

  1     *        *        *     Request timed out.
  2     *        *        *     Request timed out.
  3   284 ms    90 ms   118 ms  121.1.53.1
  4    64 ms    49 ms    52 ms  121.54.3.230
  5    62 ms    32 ms    69 ms  203.87.132.90
  6    46 ms   111 ms    63 ms  203.87.132.89
  7    24 ms    54 ms    52 ms  119.92.129.121.static.pldt.net [119.92.129.121]

  8    35 ms    48 ms   214 ms  58.71.0.143
  9   331 ms   265 ms   263 ms  s4-7-r19.cyberway.com.sg [203.117.160.173]
10   258 ms   302 ms   252 ms  203.118.3.231
11   256 ms   279 ms   266 ms  203.116.9.58
12   267 ms   257 ms   257 ms  114.129.33.21

Trace complete.

CountryH
Province: Laguna
ISP: Smart Bro

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Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\User>tracert dotapod.com

Tracing route to dotapod.com [114.129.33.21]
over a maximum of 30 hops:

  1    45 ms    42 ms    42 ms  119.94.192.1
  2    49 ms    49 ms    45 ms  119.93.254.50
  3    71 ms    71 ms    71 ms  124.83.5.153.pldt.net [124.83.5.153]
  4    70 ms    71 ms    72 ms  58.71.0.143
  5   249 ms   249 ms   248 ms  s4-7-r19.cyberway.com.sg [203.117.160.173]
  6   244 ms   243 ms   243 ms  203.118.3.231
  7   248 ms   246 ms   246 ms  203.116.9.58
  8   246 ms   307 ms   270 ms  114.129.33.21

Trace complete.
Country: Philippines
City: Davao
ISP: PLDT DSL

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Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Red D>tracert dotapod.com

Tracing route to dotapod.com [114.129.33.21]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2    14 ms    13 ms    14 ms  10.0.0.1
  3    13 ms    13 ms    14 ms  172.24.64.186
  4    28 ms    28 ms    28 ms  59.163.206.157.static.chennai.vsnl.net.in [59.16
3.206.157]
  5    28 ms    28 ms    28 ms  172.31.4.93
  6    28 ms    27 ms    28 ms  172.31.4.93
  7   255 ms   255 ms   254 ms  if-1-0-0-101.core2.CFO-Chennai.as6453.net [116.0
.84.5]
  8   277 ms   276 ms   276 ms  if-4-0-0.core2.S9R-Singapore.as6453.net [116.0.8
4.22]
  9   289 ms   285 ms   287 ms  Vlan1126.icore1.SVW-Singapore.as6453.net [209.58
.96.82]
10    68 ms    69 ms    67 ms  Vlan63.icore1.SVW-Singapore.as6453.net [116.0.71
.2]
11    70 ms    70 ms    68 ms  203.116.9.58
12    86 ms    85 ms    73 ms  114.129.33.21

Trace complete.
Country: India
ISP: BSNL


0 Lag !
1

Rate Count

  • sprion

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mine 1ms 1ms and other all timed out ! but no lag here .

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Rastreando a rota para dotaparser.com [74.220.219.75]
com no máximo 30 saltos:

  1     1 ms    <1 ms    <1 ms  10.1.1.1
  2    13 ms    16 ms    20 ms  BrT-L10-bsace705-vrdef.dsl.brasiltelecom.net.br
[200.103.122.254]
  3     *        *       17 ms  BrT-V756-bsaco300.brasiltelecom.net.br [201.10.2
48.145]
  4   153 ms   154 ms   154 ms  sl-st30-mia-0-4-2-0.sprintlink.net [144.228.25.1
97]
  5   158 ms   158 ms   154 ms  sl-crs2-mia-0-2-0-0.sprintlink.net [144.232.28.7
8]
  6   609 ms   608 ms   609 ms  144.232.18.234
  7   608 ms   607 ms   613 ms  ae-31-51.ebr1.Miami1.Level3.net [4.69.138.94]
  8   630 ms   635 ms   639 ms  ae-2-2.ebr1.Dallas1.Level3.net [4.69.140.133]
  9   632 ms   630 ms   634 ms  ae-92-98.ebr2.Dallas1.Level3.net [4.69.146.91]
10   648 ms     *      648 ms  ae-2-2.ebr1.Denver1.Level3.net [4.69.132.105]
11   764 ms   820 ms   792 ms  ae-5-5.car2.SaltLakeCity1.Level3.net [4.69.133.1
25]
12   665 ms   666 ms   665 ms  ae-11-11.car1.SaltLakeCity1.Level3.net [4.69.133
.121]
13   223 ms   224 ms   223 ms  BANDCON.car1.SaltLakeCity1.Level3.net [4.53.40.7
4]
14   226 ms   223 ms   224 ms  box475.bluehost.com [74.220.219.75]


















Canadian hostbot with 321ms ;\

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